{"id":"1331ca9f-9c73-423b-97de-e1a647d3bde2","sessionId":"1331ca9f-9c73-423b-97de-e1a647d3bde2","title":"Work Map: Sabine – Incoming Invoice Review and Approval (Rechnungseingangsbuch)","expert":"Sabine","createdAt":"2026-10-04T11:27:44.564Z","steps":[{"id":"step-1","screenMoment":{"id":"a50735db-f5d0-44d5-b050-101eab9751d7","t":52.359,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/0","caption":"Invoice 2041 from Bürobedarf Schäfer GmbH opened for review"},"decision":"Work through the incoming invoice register (Rechnungseingangsbuch) in order, opening the next invoice that is 'Ready for review'.","isJudgmentCall":false,"reason":{"quote":"durch dein Rechnungseingangsbuch gehen","speaker":"Sabine","t":20.516,"source":"live","evidenceId":"1941573b-629e-4bd7-8072-f3604a9cdcad"},"guardrailIds":[],"owner":null,"releaseCondition":null},{"id":"step-2","screenMoment":{"id":"0e1749e6-dd7f-48bc-90b6-4bdd03cd3a5b","t":52.359,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/0","caption":"Confirm approval for payment dialog opened for invoice 2041"},"decision":"Before confirming approval, check the VAT number and the delivery amount on the invoice.","isJudgmentCall":true,"reason":{"quote":"I check the VAT number and the delivery amount.","speaker":"Sabine","t":58.422,"source":"debrief","evidenceId":"9789ba91-944e-4191-aca9-c5176b3bf0d0"},"guardrailIds":["guardrail-1"],"owner":null,"releaseCondition":null},{"id":"step-3","screenMoment":{"id":"1119bb8b-0a5a-4388-acf0-7ee19b4db009","t":58.208,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/1","caption":"Invoice 2041 status changed to Approved for payment"},"decision":"If the invoice checks out ('passt'), confirm the approval so the status changes from 'Ready for review' to 'Approved for payment', within the approval limit of up to €1,000.","isJudgmentCall":true,"reason":{"quote":"Ja, passt. Okay, bestätige ich.","speaker":"Sabine","t":72.085,"source":"live","evidenceId":"69138001-4b48-476c-8a0d-03b2753091b0"},"guardrailIds":["guardrail-1"],"owner":"Sabine","releaseCondition":"The invoice checks out on VAT number and delivery amount, and the amount is up to €1,000. Whether the limit is per invoice or cumulative was not specified."},{"id":"step-4","screenMoment":{"id":"6f79a2ff-1b50-4806-b5f1-23ba05c55bda","t":64.628,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/2","caption":"Opened invoice 2042 from Anthropic"},"decision":"Move on to the next invoice in the register.","isJudgmentCall":false,"reason":{"quote":"Ich geh aufs Nächste.","speaker":"Sabine","t":72.085,"source":"live","evidenceId":"69138001-4b48-476c-8a0d-03b2753091b0"},"guardrailIds":[],"owner":null,"releaseCondition":null},{"id":"step-5","screenMoment":{"id":"0e1749e6-dd7f-48bc-90b6-4bdd03cd3a5b","t":52.359,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/0","caption":"Confirm approval for payment dialog opened for invoice 2041"},"decision":"For an invoice above the €1,000 limit that goes to another approver: if that approver rejects it or does not respond, resend it to them.","isJudgmentCall":true,"reason":{"quote":"I just resend it to them.","speaker":"Sabine","t":69.016,"source":"debrief","evidenceId":"df163b86-2880-446e-857d-bef44ce0eeb8"},"guardrailIds":["guardrail-1"],"owner":null,"releaseCondition":null},{"id":"step-6","screenMoment":{"id":"31943f66-5a7d-45b5-b9ce-b64aed413532","t":79.101,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/3","caption":"Invoice 2041 (Bürobedarf Schäfer GmbH, €700.00 net) opened"},"decision":"If a flagged discrepancy turns out to be valid, document it by writing an email to the CFO.","isJudgmentCall":true,"reason":{"quote":"I just write it per email to the CFO.","speaker":"Sabine","t":95.495,"source":"debrief","evidenceId":"04aa7f21-9427-4079-b4bf-57191e206341"},"guardrailIds":[],"owner":null,"releaseCondition":null},{"id":"step-7","screenMoment":{"id":"42c1f7b4-abca-4465-b8f5-ab70f202fb35","t":64.628,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/2","caption":"Status changed from Approved for payment to Ready for review"},"decision":"An already-approved invoice can be returned to 'Ready for review'. The expert stated there is no cutoff. The trigger for reopening is unknown to the expert.","isJudgmentCall":true,"reason":{"quote":"Nope.","speaker":"Sabine","t":77.643,"source":"debrief","evidenceId":"ead7782a-5a5b-468b-9400-64f3722ef6c4"},"guardrailIds":[],"owner":null,"releaseCondition":null}],"guardrails":[{"id":"guardrail-1","kind":"limit","rule":"Sabine can approve invoices up to €1,000. The expert did not specify whether this limit applies per invoice or cumulatively, or whether it is net or gross. Above the limit, another approver is involved.","screenMoment":{"id":"0e1749e6-dd7f-48bc-90b6-4bdd03cd3a5b","t":52.359,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/0","caption":"Confirm approval for payment dialog opened for invoice 2041"},"quote":"I can approve up to 1,000 euros.","reason":{"quote":"I can approve up to 1,000 euros.","speaker":"Sabine","t":43.757,"source":"debrief","evidenceId":"ae5aaff4-f7a0-4559-ae86-072446f19932"},"owner":"Sabine","releaseCondition":"Amount up to €1,000. The scope (per invoice vs. cumulative) and the basis (net vs. gross) were not specified."}],"limitations":["The scope of the €1,000 approval limit was not stated. It is unknown whether it applies per invoice or cumulatively (for example per supplier, project, or month), and whether it is net or gross.","The identity or role of the other approver for invoices above €1,000 was not stated.","No limit was stated on how many times an invoice is resent to an approver who rejects it or does not respond, and no deadline was given.","The trigger or conditions for reopening an approved invoice are unknown. The expert said 'I don't know.'","The expert did not say what to do when the VAT number or the delivery amount does not match. No stop-and-ask rule was stated.","The expert did not say whether a valid discrepancy emailed to the CFO still needs extra sign-off before payment.","Invoices 2042 and 2043 were observed, but no rationale specific to them was given.","This map covers only the cases observed and discussed. No outcomes for unseen cases are claimed."],"stats":{"steps":7,"judgmentCalls":5,"guardrails":1},"teachback":{"quote":"Exactly.","evidenceId":"dab76063-b9b1-4648-85e2-99333edb1160","t":128.697,"speaker":"Sabine","corrections":[]},"replayFrames":[{"t":52.359,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/0"},{"t":58.208,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/1"},{"t":64.628,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/2"},{"t":79.101,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/3"},{"t":86.2,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/4"},{"t":90.388,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/5"},{"t":94.673,"frame":"/api/frames/1331ca9f-9c73-423b-97de-e1a647d3bde2/6"}],"publication":{"status":"partial","procedureIds":["agtprc_4501m43apzvjfcd8fyvbfsmmjzbr","agtprc_6801m43apzyhepmrmtz3vgna297b","agtprc_2601m43aq00pfy1ac4bxnq78c2pt","agtprc_3901m43aq02yfhqrb7vw6q8jmfj6","agtprc_6401m43aq056fnwt4d2kmfm1pjps"],"errors":["ElevenLabs request failed (400): {\"detail\":{\"type\":\"unprocessable_entity\",\"code\":\"unprocessable_entity\",\"message\":\"Cannot specify both tools and tool IDs - please provide only one of these options.\",\"status\":\"both_tools_and_tool_ids_provided\",\"request_id\":\"e881029d5415d10537d79cc1fb207066\"}}"],"agentId":"agent_1501m41zw1g4fkcrnhdpgpc410ja","documentId":"b3mOAFpINzj4Jn9RPqV3"}}